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Surrey Downs Motor Company, Tadworth, Surrey, KT20 5AE
07850 865658

Customer reviews of Surrey Downs Motor Company

At Surrey Downs Motor Company we pride ourselves on the great service we provide to all of our customers. We understand that buying a car can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.

But don't just take our word for it, see what some of our customers have to say about us...

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Surrey Downs Motor Company

Surrey Downs Motor Company

Based on 18 customer reviews

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  • 5

    Surry Downs Motor Company

    By Rob W on 28 July 2020 | Purchase not verified

    Just bought a fiat 500 for my sister car goes like a dream absolutely fantastic inside and out Surrey Downs Motor Company is very professional and was a real treat to deal with.Many Thanks for a smooth transaction

  • 5

    Proceed with caution

    By Muhanad A on 13 October 2019 | Purchase not verified

    I purchased an Audi A3 1.4 2009 plate back in July this year (2019) and at the time of writing this review (Oct 2019) I still have not got my warranty!!! I chased him up many times by calling and texting. Very little communication and mostly avoiding my calls. He kept delaying it and eventually stopped replying or answering my calls. So disappointed with this and was considering to take legal action as this is completely unprofessional. As soon as he got his money, he disappeared. I understand that a car can have faults if it’s quite old, but the faults I found after buying were noticeable so for a car dealer, they’re obvious, but he chose to hide them. He told me that the MOT re-test passed and even the mechanic told him that the car was amazing. Seriously? Not him or even the mechanic noticed issues with the gear or shock absorbers? That’s hard to believe. If you decide to buy from this dealer, make sure he delivers EVERYTHING to you before you hand the money over!

    Reply from Surrey Downs Motor Company on 15/10/19

    This review can be taken as positive, in view of all my good reviews, there will always be someone who under no circumstance will be satisfied. Its an occupational hazard, take Trip Adviser as an example, no matter what service you offer its not enough, I always emphasise to a client that should they have any concerns with their car we're here to help. We pride ourselves on customer service which is why so many people keep coming back.

  • 5

    Excellent Service

    By Tim B on 28 May 2019 | Purchase not verified

    I needed to change my car for a specific reason and asked Surrey Downs Motor Company to help source an appropriate option. It didn't take long for a vehicle to be found that was ideal. There were a few minor things that I wanted adjusting and nothing was too much trouble. I must say that it is probably the best service I have received from a motor trader; the proprietor wants you to be happy with the outcome and he wants to see you again. I cannot fault the experience and highly recommend SDMC. Excellent approach!!

  • 5

    The Best around

    By Ranbir D on 18 September 2018 | Purchase not verified

    I wish there was more than Five Stars to offer Sutton Down Motors absolutely stunning service far better than any main dealer , totally sincere ,honesty and very approachable I will definitely coming back again and will always recommend him to friends and family..btw I had a problem with the car after purchase Kevin had absolutely no hesitation in having resolved immediately and whatever specialist I chose and arranged by him same day try getting that from a Main Dealer!! ..Legend

  • 5

    A genuinely honest, helpful and reliable gentleman

    By Wendy T on 08 January 2018 | Purchase not verified

    The owner of this company is always very helpful and I have experienced both buying and selling with him and have been very happy with his service. In the past I have found some car salesmen a little intimidating, but my experience with Kevin was far from that and I found him a pleasure to do business with, and would recommend him highly.

  • 5

    Brilliant car buying experience

    By Temi T on 07 January 2018 | Purchase not verified

    The customer journey from seeing the Peugeot 508 SW advert to driving the car away was brilliant. Finance was also arranged for the vehicle plus 1 year road tax and a full tank of fuel. Will definitely buy from them again .

  • 5

    Very Happy Client

    By Claire H on 05 January 2018 | Purchase not verified

    I bought a very nice car from SDMC in Dec 2017 and I would highly recommend dealing with SDMC they are a extremely fair dealer and couldn't have done any more to make sure I was a happy client. I would definitely recommend their services.

    Reply from Surrey Downs Motor Company on 06/01/18

    Many thanks Claire, it was nice to meet you & if i can offer any help in the future, please let me know. If anyone you know looking for a car or van, I have lots of contacts & will be more than happy to help.

  • 5

    Excellent Service

    By Alan C on 13 October 2017 | Purchase not verified

    I have dealt with S D M C for 16 years in the purchase and sale of company cars and in the purchase of a replacement car for my wife. The service has always been excellent and I would not hesitate to recommend them to any prospective purchaser of vehicles. S D M C delivers what they commit to do.

  • 5

    Kevin Doyle / Surrey Downs Motor Co

    By DAVID A on 04 October 2017 | Purchase not verified

    I have been dealing with Kevin Doyle of Surrey Downs Motor Co for many years now and have always found him very polite and helpful and have purchased and part exchanged many vehicles over the years, which has always been a pleasure and painless experience. The cars I have purchased have always been as described and have been a pleasure to own

    Reply from Surrey Downs Motor Company on 09/10/17

    Many thanks Dave, its been a pleasure to deal with you & if I can help in the future you know where to come. Cheers Kevin

  • 5

    Definitely a 5 star service

    By Alan C on 04 October 2017 | Purchase not verified

    I’ve bought six cars now, for myself, and my daughter. Their professionalism and meticulous attention to detail should be the template for most main dealers I have dealt with. I wholeheartedly recommend this company and the owner.

    Reply from Surrey Downs Motor Company on 09/10/17

    Hi Alan Many thanks for your kind review & Im sure the new Tiguan will prove to be as good. I look forward to seeing you again next week when I bring it down. Best Kevin

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